FAQs

Platinum Towing & Transport

  • What is considered heavy-duty towing?

    Heavy-duty towing typically involves vehicles and equipment that exceed 26,000 pounds in weight. This category includes construction machinery, semi-trucks, buses, and various types of industrial equipment.
  • What is the process for construction equipment transportation?

    The process for transporting construction equipment involves several steps. Initially, we conduct a pre-haul weight assessment. Then, we load the equipment onto appropriate vehicles such as flatbeds, lowboys, or multi-axle trailers. Next, we plan the route and obtain necessary permits. Finally, we secure the load safely and ensure compliance with all regulations.
  • Do I need permits for oversized equipment or heavy loads in Missouri?

    Yes, permits are legally required for transporting oversized loads or heavy equipment in Missouri. These permits ensure compliance with state regulations regarding weight, height, and route restrictions. At Platinum Towing, we handle all necessary permit arrangements for our clients.
  • Does Platinum Towing offer 24/7 emergency service?

    Indeed, Platinum Towing provides round-the-clock emergency service for both heavy-duty and medium-duty towing. Our services are available 24 hours a day, 7 days a week, 365 days a year. This includes emergency recovery for semi-trucks, heavy equipment, and construction machinery.
  • Can you tow a semi-truck with the trailer still attached?

    Yes, it's possible to tow a semi-truck with its trailer attached. Our integrated heavy-duty tow trucks are capable of lifting and towing the entire tractor-trailer unit. However, in certain situations, such as when there's significant damage or clearance issues, we may need to separate the tractor from the trailer.
  • Do you handle accident recovery for semis and heavy equipment?

    Certainly, we provide comprehensive accident recovery services for semi-trucks and heavy equipment. Our heavy-duty recovery services include winch-outs, rollover assistance, load shift corrections, accident scene cleanup, off-road recovery, and operations involving hazardous materials.
  • Can heavy wreckers handle off-road or stuck equipment recovery?

    Absolutely. Our heavy-duty wreckers and rotators are equipped to retrieve stuck construction machinery, semi-trucks, and large commercial equipment from challenging terrains. This includes recovery from mud, soft ground, and rugged off-road environments.
  • Can heavy-duty towing include load transfer or load shift correction?

    Yes, our heavy-duty towing services often encompass load transfers and load shift corrections. We can perform load swaps, address load shifts, assist with cross-docking, and provide airbag recovery for overturned or imbalanced loads.
  • Can you tow non-running or inoperable heavy equipment?

    Yes, we can transport non-running or severely damaged heavy equipment. Our fleet includes heavy-duty flatbeds, rotators, and specialized lifting equipment designed to safely move inoperable machinery.
  • What safety regulations apply to heavy-equipment transport?

    Heavy-equipment transport is subject to various safety and Department of Transportation (DOT) compliance regulations. These regulations cover aspects such as load securing, weight limits, and transportation protocols to ensure safe and legal equipment movement.
  • What types of vehicles qualify for medium‑duty towing?

    Medium‑duty towing typically covers vehicles weighing between 10,000–26,000 lbs, including box trucks, delivery vans, small buses, RVs, and some construction equipment.
  • When should I call for rotator towing instead of a standard heavy‑duty tow truck?

    You should call for rotator towing when a vehicle is overturned, stuck in a difficult‑to‑reach location, positioned at an angle, or cannot be safely recovered from the front or rear. Rotators are specifically designed for complex recoveries where standard tow trucks cannot operate, such as overturned semis and trailers, vehicles trapped behind barriers or in tight spaces, heavy equipment stuck in ditches or on soft/uneven ground, and multi‑vehicle accident scenes requiring precision lifting.